Return and Refund Policy

---

At Hanuverse, customer satisfaction is our priority. We aim to provide high-quality products and a seamless shopping experience. If, for any reason, you are not satisfied with your purchase, we offer the following refund policy:

Eligibility for Refunds

• Items must be returned in their original condition, unused, and with all packaging, tags, and accessories intact.

• Refund requests must be initiated within 10 days of receiving the product.

• Customized or personalized items are non-refundable unless they arrive damaged or defective.

Non-Refundable Items

• Digital downloads, eBooks, or other intangible goods.

• Items that show signs of use, damage, or tampering after delivery.

Refund Process

1. Initiate a Refund Request:

Contact our support team at [hanuman.universe999@gmail.com or +91 9953803989] with your order number and reason for return withoin 7 days of purchase.

2. Return the Product:

Ship the item(s) back to us at [2b/267, Vasundhara, Ghaziabad:201012]. Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

3. Refund Approval:

Once we receive and inspect the item, we will notify you of the refund status. Approved refunds will be processed within [10] business days to the original payment method.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within [specific number] days with clear photos of the product and packaging. We will arrange a replacement or refund at no extra cost to you.

Contact Us

For any questions regarding refunds or returns, please reach out to our customer support team at:

Email: [hanuman.universe999@gmail.com]

Phone: [+91 9654486033]

We are here to help and ensure you have the best experience with Hanuverse!

________________________________________

Let me know if you'd like to tweak the details or add specific timeframes.